Headway welcomes Arnaud Ferreri as its first Chief Technology Officer

At Headway, we’re building a new mental healthcare system — one that’s accessible, efficient, and truly works for everyone. Achieving this vision requires innovation, bold thinking and technology that can scale as we grow. That’s why we’re so excited to welcome Arnaud Ferreri to the team as our new Chief Technology Officer!

"Mental healthcare has fundamentally been held back by a lack of infrastructure bringing together patients, providers and health plans," said Andrew Adams, Founder and CEO of Headway. "Technology is at the core of solving this. By building the right infrastructure, we can simultaneously empower providers to run thriving practices and enable patients to access quality care. Arnaud's proven track record of scaling engineering organizations and marketplaces, combined with his personal passion for mental health access, makes him the ideal leader to drive this vision forward.”

Arnaud brings more than a decade of engineering leadership experience, most recently from Instacart, where he played a pivotal role in the company’s incredible growth. Joining as one of Instacart’s earliest engineers, Arnaud helped scale the platform from 1,000 daily deliveries to over 1 million, leading key initiatives in consumer, advertising, catalog, and retailer technologies. Before that, he founded a tech company in Paris, later relocating it to San Francisco — a journey that reflects his entrepreneurial spirit and passion for solving big problems.

But it’s not just his technical expertise that makes Arnaud the perfect fit for Headway. His personal experience with therapy has shaped his perspective on the power of mental healthcare. "My personal journey with therapy opened my eyes to how transformative mental healthcare can be, and Headway's mission to expand access deeply resonates with me," said Arnaud. "The company's focus on leveraging technology to solve the complex challenges in mental healthcare access, combined with the caliber of the mission-driven team, make this a natural next step. I look forward to working alongside the team to scale our platform and create even greater impact."

Mental healthcare, as Arnaud and our team see it, has long been held back by outdated infrastructure. Providers face administrative burdens that make running a private practice challenging, while patients often struggle to find and access affordable care. At Headway, we’re tackling these issues head-on with technology.

Arnaud will lead the charge, focusing on:

• Empowering Providers: Building tools that eliminate administrative hassles so providers can focus on what matters most—delivering great care.

• Simplifying Access for Patients: Creating seamless pathways for people to find and book high-quality, in-network mental health care.

• Strengthening Connections: Innovating at the intersection of providers, patients, and insurance companies to create a more integrated and efficient system.

As Arnaud steps into his role, our engineering and product teams are more energized than ever to build the future of mental healthcare.

Headway is growing fast. If you’re an engineer, product manager, or designer who’s excited about making an impact, we’re hiring! This is a unique chance to shape the technology powering the next generation of mental healthcare.

Ready to make a difference? Explore our open roles.